3 F/601/3327 1/301- Communication and professional relationships with children, young people and adults

Unit aim

This unit provides the knowledge and understanding which underpins effective communication and professional relationships with children, young people and adults.

Learning outcomes

There are three learning outcomes to this unit. The learner will be able to:

1. Understand the principles of developing positive relationships with children, young people and adults

2. Understand how to communicate with children, young people and adults

3. Understand legislation, policies and procedures for confidentiality and sharing information